“Bills Auto Repair” in Hiawatha, Kansas 66434: A Small Adjustment for the Customer!



Front Hub Bearing

Here is a review of "Bills Auto Repair” located in Hiawatha Kansas 66434 concerning small adjustments made for the customer. I was a bit appalled when it came to a quick 10 minute adjustment that was declined by this mechanic, Milton. First of all I will say this is only a very small 3 bay shop who is paid for by the great people of Hiawatha, Kansas. Hiawatha is the kind of town where a bad repair or a declined small adjustment will reflect badly on your shop if your customers become very unhappy with your services offered. Let me start off by telling you my experience in this review of Bills Auto Repair. I have over 28 years experience serving the people in the much bigger Kansas City and Topeka Kansas areas by staying late and trying to get them the best deals possible when it comes to their cars. While employed as a shop Manager and a ASE Certified Technician my main job was to build up confidence in our repair shops both for the technicians and most importantly for the customers who paid our bills. Not like the auto repair shop located in Hiawatha Kansas 66434 named, “Bills Auto Repair.”

The small adjustment I am referring to is one front hub bearing that went bad 9 months after the installation by, “Bills Auto Repair.” A adjustment is something a auto repair shop such as Bills can do for the customer to keep them coming back. It is usually a very small amount of labor required to fix a bad part that was installed. Some auto repair shops such as Bills located in Hiawatha can tell you to go get screwed or they can take ten minutes out of their time and fix your problem created by them installing your part. They did take the time to put the vehicle up on the lift and verify where the noise was coming from. Once they spent over 20 minutes verifying it they lowered the vehicle and said, “Sorry we did not buy the part you did.” Legally I have auto repair mechanic friends all over the state who can testify that the part I bought and had Bills Auto Repair Shop in Hiawatha Kansas install was installed incorrectly by them making them responsible for the repair. But I chose not to go that route.

I was told to bring the vehicle back in one week with my receipt for my part that was purchased from the same place they buy their parts from. Bring the labor charged to replace it again and then he can make the adjustment. From the time they had my vehicle on the lift and the amount of time he spent finding the noise he could of replaced my part and sent me away a happy camper! But the 30 minutes he took he dicided to turn me into a mad customer. With his power tools he could of listened to a 28 year mechanic and replaced that hub beaing in less than 10 minutes if he really wanted to. I just figured out if Bills Auto Repair Shop located in Hiawatha Kansas will do this to a 28 year auto tech. he will have many of field days with the every day customer here in Hiawatha Kansas!

So if all possible stay away from this, Bills Auto Shop located in Hiawatha Kansas unless you want to be nickled and dimmed to death over small adjustments that can be performed free of charge only if they see fit. For more auto repair savings tips and advice please visit my Blog at, “Auto Repair Savings And my Special Links.” -The Autodude

Keywords- Bills Auto Repair, Auto Repair Shop, Hiawatha, Kansas 66434, Cars, Autoparts

Auto Repair Shop Hourly Rates and Auto Parts Prices

Wouldn’t this be a nightmare seeing auto mechanics expanding out and opening auto parts stores combined with their auto service centers and their own tow truck service? It sounds kind of like a tongue twister if you sit back and think about this. Just the idea of a team of auto mechanics coming together and controlling prices for their parts and labor with tow truck service resulting in sky rocketing auto repair bills for you and me. That is the part that sounds like a night mare to me! Let me explain to you what I am talking about here.

Lets say a auto mechanic opened his own auto repair shop with his own money. First of all he or she can charge what ever they want when it comes to auto repair shop hourly rates. Depending on his automotive skill level and ASE certifications he might just want to charge his auto repair customers a high price of $200.00 per hour for working on their car or truck! And to make matters worse he or she now decides to open his or her own auto parts store. Now he has control of the auto-parts prices which he will charge you as his auto repair customer which he can double along with his $200.00 per hour auto shop rates. Keep in mind that auto repair shops across this country do charge their auto repair shop customers any where from $17.50 per hour to $200.00 per hour depending on their moods or how high they are strung out on themselves. Can you imagine how much money a auto repair mechanic who owns his own auto center plus his own auto parts store could make in one day of automotive repair business? But now he wants to add his own auto and truck tow service.

Example for a Normal Auto Repair Shop

I’m thinking now about that credit card commercial a normal auto repair shop would charge you as follows: tow bill $45, diagnostic $25 (time spent on finding your problem), $60 for rebuilt starter, $17.50 for labor to install starter. With a grand total of $147.50 for everything. Now this auto repair bill seems just fine to me and you right?

Example for the Expanding Auto Mechanic Who Has Everything

Keep in mind this auto repair shop bill could be the real thing! This is where the money is when you have your own auto repair shop, auto parts store and your own tow truck service. Here we go again! Tow bill $250-diagnostic time-$200-New starter-$400, 1 hour labor to install starter $200. With his grand total of $1,050.00 for everything. These prices could be you.

Which auto repair shop would you see yourself taking your vehicle into when your car or truck will not turn over with a bad starter motor. The auto mechanic could charge you either $147.50 or $1,050,00 depending on his location and how bad you need your vehicle fixed! I would guess with these prices he could call it a day after a few cars come into his auto service center and buy his auto parts after being unhooked from his tow truck. With all of this said keep in mind these examples could be you if you happen to stroll into his auto mechanics shop who owns his own auto parts store along with his own tow truck service!

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