I just read an interesting article yesterday and I felt a need to share it with you. By asking to see your old parts really isn’t enough. It is possible some shops could just pull something out of the bin and tell you this is your old part! Such as a brake rotor Power Stop AR8742L Cross Drilled Performance Brake Rotor - Left or brake pad
Although I never seen this done before at the shops I worked for, it can be done to the unsuspecting customer.
The way around this is very simple and could save you from being ripped off!
A lot of times I would take the customer back to the shop area and point out to him or her the part being replaced. Some shops don’t do that! They inform you that their insurance company does not allow people back in the shop area. (I never liked those signs up). Or they make up some other excuse to keep you out.
Well anyway, if you have them point out to you the part being replaced, you appear as a careful consumer. After the repair, ask them to show you the new part installed! If the part is under the car, have them put the car up in the air on the lift. It only takes a few minutes of their time to raise the car!
Keep this in mind the next time you have your car repaired and you won’t be ripped off. Happy Driving!