I just recently moved to a small town to raise my six year old up in. He seems to be very popular here. Anyways, I ran into a few car problems while living here. Since I am no longer able to do some of my own repair work, I rely on other mechanics here to do it for me.
I remember how the bigger cities were so cold and mean to their customers. It seems like they had one and only one policy to stick by. No exceptions! (unless the customer knew one of the mechanics personally) The auto repair shops always seemed to be nice and courteous to ya just until they can get a work order approved by you then they try to hurry and get you out as fast as possible. That’s where mistakes are being made on your vehicles.
To the mechanic, time is money! The faster they can get your car out the quicker they can get the next one in. I would honestly say it’s not their fault. The way they get paid is outrageous! Instead of doing a good job they have to hurry and beat a time clock or they lose money for they day. In my earlier blogs I mentioned being paid by “Flat Rate or Book time” for their jobs they are performing on your car.
Just because they are hired in at $30 per hour doesn’t mean that is what they actually get. For instance, if I was to replace a starter for the day and the shop charged you $60 for the labor, I would only receive the $30 for the whole day if no other cars were worked on by me.
But I would want to rush that car out of there as quick as I could just in case another car came in. My thinking would be if I could up sell and do more starters for the day then I could really make some money at $30 per hour. So be careful and cautious when you pick up your car. Make sure it is clean and working like it should.
Happy Driving!
